These are the terms and conditions governing the use of this website and the agreement that operates between us and you (hereinafter, “the Terms”). These Terms set out the rights and obligations of all users(hereinafter, “You” / “your”) and those of MOONLIGHT BOOKS  (hereinafter, “us” / “our” / “we” / “the Vendor”) concerning the goods/services offered by us through this website www.moonlightbooks.in Before you click on the “Authorize Payment” button at the end of the ordering process, please carefully read these Terms and Conditions. By using this website or placing an order through it, you are consenting to be bound by these Terms and Privacy Statement. If you do not agree to all of the Terms and Privacy Statement, do not place an order.
These terms may be subject to amendment, so you should carefully read them before placing an order of any kind.
If you have any questions about the Terms, you may access our website or contact us at MOONLIGHT BOOKS, 20 Ekjot Apartment, Pitampura, Delhi, 110034.

Use of our website

These terms are the only conditions that apply to the use of this website and they replace all other conditions, except with the express, prior written agreement of the vendor. These terms are important as they have been designed to create a legally binding agreement between us, protecting your rights as a valued customer and our rights as a business. You agree that by placing your order, you un reservedly accept these terms, having read them.

You agree that:

1. You may only use the website to make legitimate inquiries or orders.
2. You will not make any speculative, false or fraudulent orders. If we are reasonable of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities.
3. You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact you if this should prove necessary.
4. If you do not give us all of the information that we need, we may not be able to complete your order.
5. The service is not available to minors under the age of 18 or to any users suspended or removed by MOONLIGHT BOOKS  for any reason.
6. You are prohibited from selling, trading or otherwise transferring your MOONLIGHT BOOKS  account to another party.

How the contract is formed

The information set out in the terms and the details contained on this website do not constitute an offer for sale but rather an invitation to treat. No contract in respect of any products shall exist between you and us until your order has been accepted. If we do not accept your order and funds have already been deducted from your account, these will be fully refunded.

To place an order, You will be required to follow the shopping process online and press the “Authorize Payment” button to submit the order. After this, You will receive an email from us acknowledging that we have received your order (the “Order Confirmation”). Please note that we will confirm the shipment by sending an email that confirms that the product has been dispatched (the “Shipment Confirmation”). The contract for the purchase of a product between us will only be formed when we send you the Shipment Confirmation.

The brand holds the authority of checking the authenticity of the order by call or email. On any dissatisfaction/authenticity/no response from the customer of the order been placed, the brand holds the rights to cancel the order.

The contract will relate only to those products whose dispatch we have confirmed in the Shipment Confirmation. We will not be bound to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate shipment confirmation.

Availability of products

All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will refund any money that you might have paid.

Refusal oforder

We reserve the right to withdraw any products from this website at any time or remove or edit any materials or content on this website. We will make our best efforts to always process all the orders, there may be exceptional circumstances that mean that we may need to refuse to process an order after we have sent you an order confirmation, which we reserve the right to do at any time, at our sole discretion.

We will not be liable to you or any other third party because of our withdrawing any product from the website, whether it has been sold or not, removing or editing any materials or contents on this website or for refusing to process or accept an order after we have sent you the order confirmation.

Your rights to cancel

If you are contracting as a consumer, you may cancel a contract at any time before the dispatch of goods. In this case, You shall receive a full refund of the price paid for the products, following our Returns Policy. The return of a gift/credit coupon shall be governed by the use conditions of the Gift Card.

Your right to cancel a contract only applies to products that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Any product which is damaged or not in the same condition as you received it or which is worn simply beyond opening the product will not be refunded. You should therefore take reasonable care of the product(s)while they are in your possession.

Please take good and reasonable care of the products whilst in your possession, and where possible original boxes, instructions/documents and wrappings should be retained and used for the return of the products.

Coupons & Vouchers

It is at the brand’s discretion to send out promotional coupons and gift vouchers. Users can be disqualified under the terms for sending out coupons and vouchers.

Coupons and Gift Vouchers will be disabled in the event of Sale promotions or End of Season Sale. However, any coupons available with the user can be used post the Sale promotion and End of Season Sale gets over.

Any use of Coupon and Vouchers are governed by MOONLIGHT BOOKS  and can be withdrawn at any time.

Price & Payment

While we take care to ensure that all prices quoted on our website are accurate, errors may occur. If we discover an error in the price of any product(s) you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the product(s) you will receive a full refund.

We are under no obligation to sell the product(s) to you at the incorrect (lower) price (even after we have sent You an Order Confirmation) if the pricing error is an obvious typographical or arithmetical inaccuracy and could have reasonably been recognized by you as such.

The prices displayed on our website include taxes.

Events outside our control

We will not be liable or responsible for any failure to perform or delay in the performance of any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

A Force Majeure Event shall include any act, event, non-happening, omission or accident beyond our reasonable control and shall include in particular (without limitation) the following:

• Government Lockdown
• Strikes, lock-outs or other industrial action.
• Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
• Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disasters.
• Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
• Impossibility of the use of public or private telecommunications networks.
• The acts, decrees, legislation, regulations or restrictions of any government.
• Any shipping, postal or other relevant transport strikes, failure or accidents.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Law & Jurisdication

Contracts for the purchase of products through our site will be governed by Indian law.

Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Delhi courts.

If You are contracting as a consumer, nothing in this clause will affect your statutory rights as such.

This agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Delhi, India.

Feedback

We welcome your comments and feedback. Please send all feedback and comments to us via our info@moonlightbooks.in.